Frequently Asked Questions

RITTASC offers services across six core divisions: Trade Advisory, Tax Advisory, Customs Advisory, Research & Policy, Digital Trade Systems, and Capacity Building — plus consultancy and project management support that spans all of them.

Yes. RITTASC works across a B2G, B2B and G2G model — advising ministries and revenue authorities, regional institutions, and private-sector exporters and enterprises, often on the same engagement.

Yes. While headquartered in Kigali, RITTASC operates across the East African Community, COMESA, and the wider African Continental Free Trade Area.

Yes. Engagements include a follow-up phase to track implementation of recommendations, and our team remains reachable by WhatsApp, phone, and email during business hours (Mon–Fri 8AM–6PM).

Fees depend on the scope, division, and complexity of the engagement. We provide a detailed, no-obligation proposal after an initial scoping consultation.

Yes, we typically require a deposit to commence work, with the balance invoiced on completion or against agreed milestones for larger, multi-phase engagements.

For larger or multi-phase engagements, yes — we can agree a milestone-based payment schedule at the engagement-letter stage.

Yes. Every engagement begins with a signed engagement letter setting out scope, fees and timelines, and every payment is accompanied by a formal invoice.

After your initial enquiry (WhatsApp, phone, or the contact form), we schedule a scoping consultation to understand your objectives. We then issue a detailed proposal with scope, timeline and fees. Once the engagement letter is signed, delivery begins, followed by reporting and a follow-up phase.

Timelines vary by scope and division. A focused advisory review can take 1–2 weeks; a full research or policy engagement typically runs several weeks to a few months, depending on complexity. We always agree a timeline upfront.

A brief description of the objective, your organisation type, and any specific policy or trade challenges you are facing. We refine the scope further during the consultation.

Export promotion, import procedures, trade documentation, rules of origin, market access analysis, and support navigating regional trade agreements including the AfCFTA.

Tax policy development, revenue mobilization strategy, VAT and corporate tax analysis, international tax matters, and fiscal modelling for governments and enterprises.

Yes — customs valuation, tariff classification, risk management frameworks, transit systems, and Authorized Economic Operator (AEO) programme design and rollout.

Evidence-based economic research covering trade, tax, and regional integration — including impact assessments, fiscal studies, and policy briefs published for governments, regional bodies, and the public.

Digital infrastructure supporting cross-border trade — including PAPSS (Pan-African Payment and Settlement System) integration, electronic Certificates of Origin, National Single Window systems, and trade observatory platforms.

Yes — our Digital Trade Systems division works with governments and regional bodies on both the policy design and technical integration of these platforms.